Hyatt Zilara Cancun (Adults Only) Hotel, Cancun
About the Hotel
Hyatt Zilara Cancun is an adults-only, all-inclusive resort located along the Caribbean Sea in Cancun's Zona Hotelera. It uniquely combines traditional Mexican hospitality with luxurious accommodations, offering a beachfront oasis for a tranquil vacation. The property features 307 elegantly appointed suites and a variety of amenities designed for adult guests. It is in close proximity to popular attractions, shopping malls, and vibrant nightlife.
Location
Hyatt Zilara Cancun is situated in the bustling Zona Hotelera, known for its all-inclusive resorts and beautiful sandy beaches. The hotel is conveniently located near popular areas such as La Isla Shopping Village and Coco Bongo. Transportation options make it easy for guests to explore nearby attractions and nightlife, enhancing the overall vacation experience.
Rooms
The hotel features 307 suites decorated in an elegant casual style, all equipped with handcrafted mahogany furnishings and luxury bedding. Each suite offers a terrace with a hammock and spectacular views of the sea. Amenities include 24-hour room service, a 55'' LED Satellite TV, and a mini-bar stocked daily with refreshments. The marble bathrooms additionally provide jetted tubs and premium toiletries.
Eat & Drink
Hyatt Zilara Cancun offers a comprehensive dining experience with six specialty restaurants featuring Mexican cuisine and diverse dining options. Guests can enjoy meals at any of the restaurants, with choices ranging from buffet-style to à la carte. There is also a coffee shop and several bars for cocktails and refreshments. The all-inclusive plan includes breakfast, lunch, and dinner along with unlimited beverages.
Leisure & Business
The resort boasts leisure amenities including two outdoor swimming pools, one with a swim-up bar and an Olympic-sized lap pool. A full-service spa offers traditional treatments inspired by Maya culture, along with fitness facilities and sports activities like scuba diving lessons and wine tasting classes. Evening entertainment options are also available for guests.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Adults only
- Baggage storage
- Private beach
- Elevator
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
Sports & Fitness
- Fitness center
- Tennis court
- Golf course
- Pool tables
- Darts
- Table tennis
- Yoga class
- Sports trainer
- Aerobics
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Live entertainment
- Sun terrace
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Jacuzzi
- Beauty treatment
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
Room decor
- Curtains
Location
Reviews and Ratings
My stay at the hotel was a superb experience. The rooms are spacious and come with a huge jacuzzi tub, ocean view, and even a hammock on the balcony adding to the ideal vacation mood. The service was exceptional, with staff members Avelino, David John, Oscar, and others going above and beyond to ensure a fantastic stay. The location is perfect for couples looking to escape, offering a luxurious atmosphere with individual cabanas. The dining was a pleasant surprise with a variety of fresh options. Overall, a great value for money with top-notch amenities and facilities.
The hotel offers amazing rooms with ocean views and beautiful surroundings. The service is extremely friendly and helpful, especially at Spice and Pelicanos. The location stands out as a must-visit with wonderful amenities. The dining experience was delicious, although with slight service delays. Overall, a great value for money stay.
The hotel offers large rooms with exceptional housekeeping, including full bottles of liquor in the mini-bar. However, the tired appearance was evident. The service here is outstanding, going above and beyond in every aspect, from room cleaning to reservations. The location is great, providing access to the beach and a greenhouse-like ambiance. The dining experience was outstanding but had minor service lapses at times. Overall, the hotel provides excellent value for money.
Staying at the hotel was a mixed experience. The rooms were oceanfront, offering an excellent view, but the noise from the adjoining room door was a downside. Our location just above the main lobby and lounge had its perks and drawbacks as well.
I absolutely loved my stay at the hotel. The location was breathtaking, right on the best beach in Cancun, and the rooms were excellent with ocean views and a balcony complete with chairs and a hammock. The service was top-notch, from the receptionist to the pool bar staff, making me feel truly welcomed. The dining experience was outstanding with a variety of delicious options, including Neapolitan pizza. The only downside was the high temperatures, but the air conditioning provided a welcome relief.
I had the best days ever staying with you guys! The rooms are magnificent with amazing ocean views, but I must say they were a little outdated for the price. The service was really accommodating and attentive to detail, they couldn't be more helpful. The location is effectively a massive greenhouse, which made it impossible to enjoy evening entertainment and was unpleasant for both front desk staff and guests. The dining experience amazed us every day, although the first time it was just OK. The facilities are so yesterday and in dire need of refurbishment.
I had a great time at the hotel, enjoying spacious rooms with a built-in hot tub and a fancy rainfall shower. The location is good, with a nice beach, but be cautious of rough ocean conditions. The service was exceptional, with friendly and helpful staff. The dining experience was slightly lacking in promptness, but the variety of options was impressive.