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Hyatt Zilara Cancun (Adults Only) Hotel, Cancun

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From450US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Blvd. Kukulcan Km 11.5, Cancun, Mexico, 77500

Hyatt Zilara Cancun is an adults-only, all-inclusive resort located along the Caribbean Sea in Cancun's Zona Hotelera. It uniquely combines traditional Mexican hospitality with luxurious accommodations, offering a beachfront oasis for a tranquil vacation. The property features 307 elegantly appointed suites and a variety of amenities designed for adult guests. It is in close proximity to popular attractions, shopping malls, and vibrant nightlife.

Location

Hyatt Zilara Cancun is situated in the bustling Zona Hotelera, known for its all-inclusive resorts and beautiful sandy beaches. The hotel is conveniently located near popular areas such as La Isla Shopping Village and Coco Bongo. Transportation options make it easy for guests to explore nearby attractions and nightlife, enhancing the overall vacation experience.

Rooms

The hotel features 307 suites decorated in an elegant casual style, all equipped with handcrafted mahogany furnishings and luxury bedding. Each suite offers a terrace with a hammock and spectacular views of the sea. Amenities include 24-hour room service, a 55'' LED Satellite TV, and a mini-bar stocked daily with refreshments. The marble bathrooms additionally provide jetted tubs and premium toiletries.

Eat & Drink

Hyatt Zilara Cancun offers a comprehensive dining experience with six specialty restaurants featuring Mexican cuisine and diverse dining options. Guests can enjoy meals at any of the restaurants, with choices ranging from buffet-style to à la carte. There is also a coffee shop and several bars for cocktails and refreshments. The all-inclusive plan includes breakfast, lunch, and dinner along with unlimited beverages.

Leisure & Business

The resort boasts leisure amenities including two outdoor swimming pools, one with a swim-up bar and an Olympic-sized lap pool. A full-service spa offers traditional treatments inspired by Maya culture, along with fitness facilities and sports activities like scuba diving lessons and wine tasting classes. Evening entertainment options are also available for guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Pool Side King Suite
Max:
2 persons
79 m² 
Bed options:
1 King Size Bed
Ocean view
Shower
Balcony
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Presidential Suite
Max:
2 persons
124 m² 
Bed options:
1 King Size Bed
Shower
Balcony
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Junior Suite
Max:
2 persons
61 m² 
Bed options:
1 King Size Bed
Shower
Balcony
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Getting around

A list of all available modes of transport

City Center
Cancun 6.4 mi
Airports
Cancun (CUN) 13.2 mi
Isla Mujeres (ISJ) 17.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Adults only
  • Baggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course
  • Pool tables
  • Darts
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Beauty treatment
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

Blvd. Kukulcan Km 11.5, Cancun, Mexico, 77500
Map view
street view
Blvd. Kukulcan Km 11.5, Cancun, Mexico, 77500
Nearby
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
700 ft
Shopping Area
Flamingo Mall
1000 ft
Blvd. Kukulcan
Parque Ventura Cancun
700 ft
Restaurants
Bubba Gump Shrimp Co
400 ft
Flamingo Mall Boulevard Kukulc\u00E1n km 11.5
Lorenzillo's
800 ft
Blvd. Kukulcan km 10.5 Zona Hotelera
Maria Marie Restaurant
200 ft
Kukulkan Km 11.5 Hotel Zone The Royal
Asiana
400 ft
Avenida Kukulkan Km 11.5
Doble B cancun
700 ft
Zona Hotelera Km 12. 6 Blvd Kukulk\u00E1n
Hong Kong
700 ft
Blvd Kukulkan Km 9
Varenna
700 ft
Blvd Kukulcan Km 12.5
Bungee Bar
700 ft
Blvd. Kukulcan
La Mesa del Pescador
700 ft
Boulevard Kukulcan Km 13
Come'n Eat
700 ft
Blvd Kukulcan km 12.5
Limoncello
1000 ft
Blvd Kukulcan Km 10.5 Hotels Zone

Reviews and Ratings

Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
spacious rooms
friendly staff
rough ocean conditions
shading in certain areas
8.6/10
Great
Rooms
8.6
Location
7.9
Service
8.7
Dining
8.1
Guest reviews
8.6/10
based on 7 review
8.9
8.9/10based on 742 review
Louis
United States of America, April  2024
9.6/10

My stay at the hotel was a superb experience. The rooms are spacious and come with a huge jacuzzi tub, ocean view, and even a hammock on the balcony adding to the ideal vacation mood. The service was exceptional, with staff members Avelino, David John, Oscar, and others going above and beyond to ensure a fantastic stay. The location is perfect for couples looking to escape, offering a luxurious atmosphere with individual cabanas. The dining was a pleasant surprise with a variety of fresh options. Overall, a great value for money with top-notch amenities and facilities.

Rooms
10.0
The rooms were fully equipped and guaranteed the ideal vacation mood we are all looking for.
Service
9.5
The staff was super friendly and genuine, providing excellent service.
Location
9.5
The location is designed around individual cabanas, offering a luxurious atmosphere and perfect for couples.
Dining
9.0
The dining experience was the biggest surprise with a variety of fresh options, a delightful and casual atmosphere.
Facilities
9.5
The hotel boasts top-notch facilities, making the stay comfortable and convenient.
John
United Kingdom, February  2024
9.0/10

The hotel offers amazing rooms with ocean views and beautiful surroundings. The service is extremely friendly and helpful, especially at Spice and Pelicanos. The location stands out as a must-visit with wonderful amenities. The dining experience was delicious, although with slight service delays. Overall, a great value for money stay.

Rooms
9.0
The rooms were great with ocean views and beautifully appointed.
Service
9.0
The staff was extremely friendly and helpful, going above and beyond even in difficult situations.
Location
10.0
The hotel is directly on the beach, with amazing staff, and a must-visit location.
Dining
8.0
The dining experience was delicious, though with slight service delays observed.
Facilities
9.0
The facilities were top-notch, offering everything you need for a comfortable stay.
Walter
United Kingdom, January  2024
8.4/10

The hotel offers large rooms with exceptional housekeeping, including full bottles of liquor in the mini-bar. However, the tired appearance was evident. The service here is outstanding, going above and beyond in every aspect, from room cleaning to reservations. The location is great, providing access to the beach and a greenhouse-like ambiance. The dining experience was outstanding but had minor service lapses at times. Overall, the hotel provides excellent value for money.

Rooms
8.0
The rooms are large and well-maintained with exceptional housekeeping.
Service
9.0
The staff here truly goes above and beyond in their service, being extremely professional and accommodating.
Location
9.0
The hotel's location is great, especially for beach access and dining options.
Dining
8.0
The dining experience was outstanding, serving quality on par with the on-site restaurants.
Facilities
8.0
The facilities are well-kept and offer everything needed for a comfortable stay.
Chris
United States of America, January  2024
7.2/10

Staying at the hotel was a mixed experience. The rooms were oceanfront, offering an excellent view, but the noise from the adjoining room door was a downside. Our location just above the main lobby and lounge had its perks and drawbacks as well.

Rooms
7.0
The oceanfront rooms provided a beautiful view, but the noise from the adjoining room door was a bit bothersome.
Service
6.0
The staff checked with us several times to ensure everything was ok, but were not helpful when we requested to check the room.
Location
6.0
The location had its ups and downs. The hotel being effectively a massive greenhouse made evening entertainment impossible, but the fabulous setting with shade and great drinks service added to the experience.
Dining
8.0
The dining experience amazed us every day, especially at Asiana and Maria Maria, but the noise from the restaurant could be a bit disturbing.
Facilities
9.0
The facilities at the hotel were excellent, with great dining options and a variety of amenities to enjoy during our stay.
Jimmy
United States of America, January  2024
9.2/10

I absolutely loved my stay at the hotel. The location was breathtaking, right on the best beach in Cancun, and the rooms were excellent with ocean views and a balcony complete with chairs and a hammock. The service was top-notch, from the receptionist to the pool bar staff, making me feel truly welcomed. The dining experience was outstanding with a variety of delicious options, including Neapolitan pizza. The only downside was the high temperatures, but the air conditioning provided a welcome relief.

Rooms
9.0
I stayed on the 5th floor and had a beautiful ocean view from my room. The balcony with chairs and a hammock was a lovely touch.
Service
9.0
The staff went above and beyond, even ushering a couple to a premium cabana after they were unhappy with their original location.
Location
10.0
The hotel's location on the best beach in Cancun was absolutely stunning, offering gorgeous sunrises from the balcony.
Dining
9.0
The dining experience was superb, with options like Asiana, Maria Maria, and a chef's plate. The buffet was especially impressive.
Facilities
9.0
The hotel offered a range of facilities that met all my needs, from room service to car hire and everything in between.
Ian
United Kingdom, June  2023
6.2/10

I had the best days ever staying with you guys! The rooms are magnificent with amazing ocean views, but I must say they were a little outdated for the price. The service was really accommodating and attentive to detail, they couldn't be more helpful. The location is effectively a massive greenhouse, which made it impossible to enjoy evening entertainment and was unpleasant for both front desk staff and guests. The dining experience amazed us every day, although the first time it was just OK. The facilities are so yesterday and in dire need of refurbishment.

Rooms
8.0
The rooms are magnificent with amazing ocean views.
Service
9.0
The service was really accommodating and attentive to detail, they couldn't be more helpful.
Location
5.0
The location is effectively a massive greenhouse.
Dining
7.0
Facilities
5.0
The facilities are in dire need of refurbishment.
Charles
United Kingdom, April  2023
8.4/10

I had a great time at the hotel, enjoying spacious rooms with a built-in hot tub and a fancy rainfall shower. The location is good, with a nice beach, but be cautious of rough ocean conditions. The service was exceptional, with friendly and helpful staff. The dining experience was slightly lacking in promptness, but the variety of options was impressive.

Rooms
9.0
The rooms were everything we hoped for, spacious with a built-in hot tub and a luxurious rainfall shower. Facing the ocean, providing a relaxing atmosphere.
Service
10.0
The staff went above and beyond, always friendly and committed to ensuring a pleasant stay. The service was exceptional with various amenities offered.
Location
7.0
The location was good, near the beach, although ocean conditions could be dangerous. Some areas lacked evening enjoyment due to shading.
Dining
8.0
The dining experience was generally good with a vast array of options, but service could be more attentive at times.
Facilities
8.0
The facilities were well-equipped and provided a comfortable stay with access to necessary services.
spacious rooms
rough ocean conditions
Show more
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Rooms and Guests2 Guest, 1 Room